FAQs

Office Hours

Monday to Friday: 7 a.m. - 10 p.m.

Saturday: 8 a.m. - 7 p.m.

Fees

Fees for psychological services are not covered by the Ontario Health Insurance Plan (OHIP), but most private health insurance plans provide varying degrees of coverage. You can claim psychological services as medical expenses for tax purposes.

Forms of payment

We accept cash, debit, or e-transfers.

How long is a session?

We typically see clients for 50 minutes, although longer sessions can be arranged and are pro-rated.

Cancellation policy

We require 24 hours notice for cancellation of appointments. Missed appointments or those cancelled with less than 24 hours notice are billed at the full rate.